Have you ever thought about the term ‘laptop’?  It was invented to differentiate a portable class of PC from desktops.  But, how many people use their ‘laptops’ on their laps?  This has a practical productivity significance that many underestimate, and it may be one of the unsung reasons why tablets are so attractive… Think about... (read more)

According to the FT in its piece about the latest iPad upgrade (January 30, 2013), Philip Schiller, Apple’s SVP of Worldwide Marketing, said 120m iPad owners were using these “rather than their old PCs” to fulfil both “business and personal needs”.  The implication, at least according to Mr Schiller, seems that to be that the... (read more)

In the past week there has been much anxiety in the iPhone world, with Apple displacing the well liked Google Maps for its own poorly received new mapping application.  Apple has promised to improve, and it likely will. But avoiding blind acceptance of vendor-proffered futures is a must.  In the world of mobile devices,  the... (read more)

Last week I had the pleasure of attending the Genesys European G-Force conference in Barcelona.  Genesys has adopted the slogan “Save the world from bad customer service”. In a mobile context, three aspects raised in Barcelona deserve comment. The first was the charming story of a child’s prized Green Pig being left, by accident, at... (read more)

After the  Constellation Research Summer Retreat in late July a survey of mobile device penetration was undertaken.  The results, analyzed during the vacation season, are not dramatic.  But they do illustrate why BYOD, if Constellation is a proxy for larger organizations, is an issue for enterprises. Mobile phones For mobile phones, there were: no feature... (read more)

One of the challenges of an ever more mobile environment that is that the degree of dependency on mobile carriers to provide services also increases. This applies to both voice and data.  Yet, of these two, the implications about the inadequacy of data services is becoming more and more worrying, especially for enterprises or organizations... (read more)

One of the challenges of an ever more mobile environment that is that the degree of dependency on mobile carriers to provide services also increases. This applies to both voice and data.  Yet, of these two, the implications about the inadequacy of data services is becoming more and more worrying, especially for enterprises or organizations... (read more)

In March fellow Constellation Research analyst Paul Papadimitriou raised the issue that his new Nokia Lumia, bought in the previous 3 months with which he was very happy, would not upgrade to Windows Phone 8.  He was not happy about this, a Microsoft decision, which resulted in the blog post iPhone theft consequences (Part 3):... (read more)

In March fellow Constellation Research analyst Paul Papadimitriou raised the issue that his new Nokia Lumia, bought in the previous 3 months with which he was very happy, would not upgrade to Windows Phone 8.  He was not happy about this, a Microsoft decision, which resulted in the blog post iPhone theft consequences (Part 3):... (read more)

Recently a guest flying to a wedding in Israel was asked at his departure airport (outside Israel) for his smartphone, tablet and laptop — and passwords.  Though not expressly declared the implication was that ‘security’ would take these devices away, access them and possibly copy them for subsequent analysis.  In this instance the traveler acquiesced. ... (read more)

Recently a guest flying to a wedding in Israel was asked at his departure airport (outside Israel) for his smartphone, tablet and laptop — and passwords.  Though not expressly declared the implication was that ‘security’ would take these devices away, access them and possibly copy them for subsequent analysis.  In this instance the traveler acquiesced. ... (read more)

In recent months Constellation Research (CR) has assembled ever deeper research into how enterprises are handling the myriad of issues where mobiles (including smartphones, tablets and laptops) are changing how enterprises work.  Besides defining market categories like MoDM (Mobile Device Management, mostly for mobile phones), MADM (Mobile Apps and Data Management, where corporate information assets... (read more)