This is the second of several assessments of mobility initiatives and the associated RoI.  It describes 5 instances of how mobile solutions improved field support: In the first a company installing large scale solar power generation in remote sites (often without ready access to data communications) has a Quality Assurance (QA) process, that operates from... (read more)

Experience indicates there tend to be two schools of thought about deploying mobile devices into enterprises. The first seems to prefer to prefer a ‘laid-back approach’, where the expectation is that introducing solutions based around mobile technologies “just makes sense, if only because today’s employees expect it”: much of this has to do with the... (read more)

On March 15th this blog explored the issue of  the mobile metric that most mobile phone carriers, and mobile device manufacturers, are reluctant to face — namely when will mobile device owners replace their mobile devices.  On March 25th we initiated an online  survey to find out more.  From analysis of the first responses there... (read more)

I am trying to dig deeper into the issues rasied by an earlier blog — about when people will replace their mobile device(s). To try to obtain more information there is a simple survey at: You may even find completing it illuminating? Thank you... (read more)

I have left Constellation Research, effective March 17th. I will continue to blog here as well as expand mobile enterprise activities. For more information or to contact him: Charles Brett President C3B Consulting Ltd 00 34 686 116 993 00 44 787 233 4000 Skype: cccbrett Web:      ... (read more)

Yesterday saw the launch of the much awaited Samsung Galaxy S4 (and a worthy update it seems, if hardly earth shattering — much like occurred with the iPhone 5).  There has also been much talk about Android weaknesses, hardware or software market specialization as well as Google’s rising share price (and Apple’s currently falling one). ... (read more)

The number of  app development ‘solutions’ on show at Mobile World Congress 2013 amounted to over 20, and might have been over 40 once you counted in development tools provided by major offerings that were not explicitly on show (for example, Eclipse or the .NET Framework). Yet such a plethora only served to emphasize just... (read more)

MWC 2013 saw many OS announcements and commitments, but not from the usual culprits —  Microsoft (Windows 8, various forms), Apple (iOS, various forms) or Google (Android, with all its multiple bifurcations).  Instead a motley collection of desperate telephone carriers took the principle biscuit (committing to the Firefox OS); then there were Samsung (with Tizen),... (read more)

Steve Jobs did a wonderful thing when he put sensors (GPS, accelerometers, gyroscopes, compasses, etc.) into the iPhone and the the iPad family.  Others have followed, adding barometers, light sensors and more besides.  But there is a downside —  battery usage — as well as an upside — the potential to save that battery usage... (read more)

During one day of this week, the week before Mobile World Congress (MWC) 2013, a triple coincidence occurred:  Telefonica signed with NICE to introduce Mobile Reach (to address customer issues), the ‘TSAV 8 to Barcelona’ event was held in Tel Aviv  and I (by coincidence) had arranged to vist NICE in order to understand Mobile... (read more)

At Fujitsu Forum, held in Munich in November last year, Benno Zollner (the CIO of Fujitsu Technology Solutions, outside Japan) asked the question:  “Why are (organizations) spending so much for Workplace IT?”  It is a good question.  It has made me think 1)  about mobile devices and 2) about roles and what is deployed with... (read more)

Have you ever thought about the term ‘laptop’?  It was invented to differentiate a portable class of PC from desktops.  But, how many people use their ‘laptops’ on their laps?  This has a practical productivity significance that many underestimate, and it may be one of the unsung reasons why tablets are so attractive… Think about... (read more)